Web Send for Invoice Distribution
Give customers secure, self-service access to their invoices
Web Send delivers invoices through a secure, web-based channel that gives customers instant access to their billing documents.
The Value of Web Send for Invoice Distribution
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fewer delivery errors compared with manual email and print invoice workflows
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fewer inbound finance queries
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improvement in on-time invoice payments
Features of Web Send for Invoice Distribution
Secure Web-Based Invoice Access
Provide customers with a secure location to view and retrieve invoices whenever they need them.
Consistent invoice availability
Eliminate lost emails and missing attachments by making invoices reliably accessible online.
Reduced Finance Team Workload
Cut down on “can you resend the invoice?” requests by enabling self-service retrieval.
Controlled Invoice Distribution
Maintain control over when and how invoices are published, ensuring accuracy and consistency.
Part of a Unified Distribution Strategy
Use Web Send alongside EDI, eInvoicing mandates, Email/PDF, and Print & Post within a single invoice delivery framework.
Frequently Asked Questions
What is Web Send used for in invoice distribution?
Web Send provides customers with secure, self-service access to their invoices through an online portal, reducing reliance on email and manual requests.
Do customers need to register or install anything?
No software installation is required. Customers access invoices through a secure web interface designed for ease of use.
Does Web Send replace email or EDI delivery?
No. Web Send complements other delivery methods, giving customers an alternative way to access invoices while maintaining a consistent distribution strategy.
How does Web Send reduce finance team workload?
By allowing customers to retrieve invoices and supporting documents themselves, Web Send reduces inbound queries and manual re-sending of invoices.
Is there visibility into customer access and activity?
Yes. Finance teams have visibility into invoice availability and access, supporting auditability and dispute resolution.